personal brainstorming

for creativity, planning, presentations, decision-making, and organizing your ideas

Personal brainstorming - just by yourself - is very useful for the start of any new project, especially if you can be prone to put things off until tomorrow.

Planning a new venture, a presentation, or any new initiative, is generally much easier if you begin simply by thinking of ideas - in no particular order or structure - and jotting them down on a sheet of paper or in a notebook. Basically this is personal brainstorming, and it can follow the same process as described above for groups, except that it's just you doing it.

Sometimes it's very difficult to begin planning something new - because you don't know where and how to start. Brainstoming is a great way to begin. The method also generates lots of possibilities which you might otherwise miss by getting into detailed structured planning too early.

A really useful tool for personal brainstorming - and note-taking generally - is the wonderful Bic 4-colour ballpen. The pen enables you quickly to switch colours between red, blue, black and green, without having to walk around with a pocket-full of biros. Using different colours in your creative jottings and written records helps you to make your notes and diagrams clearer, and dramatically increases the ways in which you can develop and refine your ideas and notes on paper. To prove the point, review some previous notes in black or blue ink using a red pen - see how you can organize/connect the content, still keeping it all clear and legible. This simple pen is therefore a brilliant tool for organizing your thoughts on paper much more clearly and creatively than by being limited to a single colour - especially if you think in visual terms and find diagrams helpful. For example, using different colours enables you to identify and link common items within a random list, or to show patterns and categories, or to over-write notes without making a confusing mess, and generally to generate far more value from your thoughts and ideas. Keeping connected notes and ideas on a single sheet of paper greatly helps the brain to absorb and develop them. Try it - you'll be surprised how much more useful your notes become. The principle is the same as using different colours of marker pens on a flip-chart. Other manufacturers produce similar pens, but the Bic is reliable, widely available, and very inexpensive.

The usefulness of different colours in written notes is further illustrated (please correct me or expand on this if you know more) in a wider organizational sense in the UK health industry. Apparently, black is the standard colour; green is used by pharmacy services, red is used after death and for allergies, and blue tends to be avoided due to poorer reprographic qualities (thanks M Belcher). As I say, correct me if this is wrong, and in any event please let me know any other examples of different coloured inks being used to organize or otherwise clarify written communications within corporations, institutions or industries.

Additionally I am informed (thanks T Kalota, Oct 2008) of a useful brainstorming/organizing technique using coloured pens when reviewing a written specification, or potentially any set of notes for a design or plan.

Underline or circle the words according to the following:

nouns/people/things	black	(entities)
verbs ('doing'/functional words)	red	(relationships)
adjectives/adverbs (describing words)	blue	(attributes)

This technique was apparently used for clarifying written specifications or notes for a database design, and was termed 'extended relational architecture', advocated by a company of the same name, at one time. (I've been unable to find any further details about the company or this application. If you know more please tell me.)

This method of colour-coding notes (using underlines or circles or boxes) to help clarification/prioritization/organization/etc can itself naturally be extended and adapted, for example:

nouns/people/things	black	(entities)
verbs ('doing'/functional words)	red	(relationships)
adjectives (describing a noun/thing/etc)	blue	(attributes)
adverbs (describing a verb/function)	green	(degrees/range/etc)
timings/costs/quantities	yellow	(measures)

The colours and categories are not a fixed industry standard. It's an entirely flexible technique. You can use any colours you want, and devise your own coding structures to suit the situation.

emotional intelligence (EQ)

Guidelines for Promoting Emotional Intelligence in the Workplace - a paper chiefly constructed by Cary Cherniss and Daniel Goleman featuring 22 guidelines which represent the best current knowledge relating to the promotion of EQ in the workplace, summarised as:

paving the way

• assess the organization's needs
• assessing the individual
• delivering assessments with care
• maximising learning choice
• encouraging participation
• linking goals and personal values
• adjusting individual expectations
• assessing readiness and motivation for EQ development

doing the work of change

• foster relationships between EQ trainers and learners
• self-directed chnage and learning
• setting goals
• breaking goals down into achievable steps
• providing opportunities for practice
• give feedback
• using experiential methods
• build in support
• use models and examples
• encourage insight and self-awareness

encourage transfer and maintenance of change (sustainable change)

• encourage application of new learning in jobs
• develop organizational culture that supports learning

evaluating the change - did it work?

• evaluate individual and organizational effect

How it feels to have a stroke

Dog, Cat, and Rat

great leadership quotes and inspirational quotes

"People ask the difference between a leader and a boss.... The leader works in the open, and the boss in covert. The leader leads and the boss drives." (Theodore Roosevelt)

"The marksman hitteth the target partly by pulling, partly by letting go. The boatsman reacheth the landing partly by pulling, partly by letting go." (Egyptian proverb)

"No man is fit to command another that cannot command himself." (William Penn)

"It is amazing what you can accomplish if you do not care who gets the credit." (President Harry S Truman)

"I not only use all the brains I have, but all I can borrow." (Woodrow Wilson)

"What should it profit a man if he would gain the whole world yet lose his soul." (The Holy Bible, Mark 8:36)

"A dream is just a dream. A goal is a dream with a plan and a deadline." (Harvey Mackay)

"Ideas are like rabbits. You get a couple, learn how to look after them, and pretty soon you have a dozen." (John Steinbeck)

"I keep six honest serving-men, They taught me all I knew; Their names are What and Why and When, And How and Where and Who." (Rudyard Kipling, from 'Just So Stories', 1902.)

"A dwarf standing on the shoulders of a giant may see farther than the giant himself." (Didacus Stella, circa AD60 - and, as a matter of interest, abridged on the edge of an English £2 coin)

"Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful." (Samuel Johnson 1709-84)

"The most important thing in life is not to capitalise on your successes - any fool can do that. The really important thing is to profit from your mistakes." (William Bolitho, from 'Twelve against the Gods')

"Out of the night that covers me, Black as the pit from pole to pole, I thank whatever gods may be, For my unconquerable soul. In the fell clutch of circumstance, I have not winced nor cried aloud: Under the bludgeonings of chance my head is bloody but unbowed . . . . . It matters not how strait the gait, how charged with punishments the scroll, I am the master of my fate: I am the captain of my soul." (WE Henley, 1849-1903, from 'Invictus')

"Everybody can get angry - that's easy. But getting angry at the right person, with the right intensity, at the right time, for the right reason and in the right way - that's hard." (Aristotle)

"Management means helping people to get the best out of themselves, not organising things." (Lauren Appley)

"It's not the critic who counts, not the one who points out how the strong man stumbled or how the doer of deeds might have done them better. The credit belongs to the man who is actually in the arena; whose face is marred with the sweat and dust and blood; who strives valiantly; who errs and comes up short again and again; who knows the great enthusiasms, the great devotions and spends himself in a worthy cause and who, at best knows the triumph of high achievement and who at worst, if he fails, at least fails while daring greatly so that his place shall never be with those cold and timid souls who know neither victory nor defeat." (Theodore Roosevelt.)

"Behind an able man there are always other able men." (Chinese Proverb.)

"I praise loudly. I blame softly." (Catherine the Great, 1729-1796.)

"Experto Credite." ("Trust one who has proved it." Virgil, 2,000 years ago.)

Leadership qualities

leadership is without doubt mostly about behaviour, especially towards others. People who strive for these things generally come to be regarded and respected as a leader by their people:

• Integrity - the most important requirement; without it everything else is for nothing.
• Having an effective appreciation and approach towards corporate responsibility, (Triple Bottom Line, Fair Trade, etc), so that the need to make profit is balanced with wider social and environmental responsibilities.
• Being very grown-up - never getting emotionally negative with people - no shouting or ranting, even if you feel very upset or angry.
• Leading by example - always be seen to be working harder and more determinedly than anyone else.
• Helping alongside your people when they need it.
• Fairness - treating everyone equally and on merit.
• Being firm and clear in dealing with bad or unethical behaviour.
• Listening to and really understanding people, and show them that you understand (this doesn't mean you have to agree with everyone - understanding is different to agreeing).
• Always taking the responsibility and blame for your people's mistakes.
• Always giving your people the credit for your successes.
• Never self-promoting.
• Backing-up and supporting your people.
• Being decisive - even if the decision is to delegate or do nothing if appropriate - but be seen to be making fair and balanced decisions.
• Asking for people's views, but remain neutral and objective.
• Being honest but sensitive in the way that you give bad news or criticism.
• Always doing what you say you will do - keeping your promises.
• Working hard to become expert at what you do technically, and at understanding your people's technical abilities and challenges.
• Encouraging your people to grow, to learn and to take on as much as they want to, at a pace they can handle.
• Always accentuating the positive (say 'do it like this', not 'don't do it like that').
• Smiling and encouraging others to be happy and enjoy themselves.
• Relaxing - breaking down the barriers and the leadership awe - and giving your people and yourself time to get to know and respect each other.
• Taking notes and keeping good records.
• Planning and prioritising.
• Managing your time well and helping others to do so too.
• Involving your people in your thinking and especially in managing change.
• Reading good books, and taking advice from good people, to help develop your own understanding of yourself, and particularly of other people's weaknesses (some of the best books for leadership are not about business at all - they are about people who triumph over adversity).
• Achieve the company tasks and objectives, while maintaining your integrity, the trust of your people, are a balancing the corporate aims with the needs of the world beyond.

the performance evaluation story (theory x shortcomings, management myopia)

Following a poor first-half year performance the board of Company X tasked a senior manager to investigate what was happening on the factory floor, since the directors believed poor productivity was at the root of the problem. While walking around the plant, the investigating manager came upon a large warehouse area where a man stood next to a pillar. The manager introduced himself as the person investigating performance on the factory floor, appointed by the board, and then asked the man by the pillar what he was doing. "It's my job," replied the man, "I was told to stand by this pillar."

The investigator thanked the man for his cooperation and encouraged him to keep up the good work. The investigator next walked into a large packing area, where he saw another man standing next to a pillar. The investigator again introduced himself and asked the man what he was doing. "I've been told to stand by this pillar, so that's what I do." said the man.

Two weeks later the investigator completed his report and duly presented his findings to the board, who held a brief meeting to decide remedial action. The board called the investigator back into the room, thanked him for his work, and then instructed him to sack one of the men he'd found standing by pillars, since obviously this was a duplication of effort.